WORKING WHERE SYSTEMS AND PEOPLE INTERACT
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September 17, 2014

Boredom is the Result of Ineffective Processes

There is no question that doing business can be more complicated than ever. But many owners and managers operate in a process vacuum. There's nothing more worthless than a perfunctory executive meeting where everyone just goes through the motions and no strategic decisions are made. Over the years, how often were there times when sheer boredom was the only item accomplished on the agenda?

Every business has their own style and culture, but some patterns of behavior inspire people to perform. Here are five real-world lessons to avoid the process vacuum.

1) Remove the blinders and see where you are. The most important part of a process is articulating the vision; where you are and where you need to be. In an effective business process, managers rise above the paperwork to have clarity of the process and navigate through the activities that lead to a specific result. 

2) Don't lose your sense of humor. There’s a huge difference between serious business decisions with big implications and taking yourself too seriously. People and teams are more effective and make better decisions when the mood is lightened.

3) Hard work is the best inspiration. Objects in motion are more likely to stay in motion. Nothing inspires great work more than working hard, accomplishing goals, achieving milestones, and winning business. Absolutely nothing.

4) Challenge people to excellence.  The best and most successful CEOs expect their people to be the best at what they do. Hold people accountable for their responsibilities, provide necessary resources and training, support decisions, and acknowledge efforts.

5) Measure and track results. Focus on measurable goals to track the impact of your work. Establish a continual process of asking questions so results are relevant and perceptive.

Effective business processes focuses on meeting the needs of the customer and delivering a good or service that will fulfill that need.